Summary
The Outlet Store Leader provides strategic and operational leadership for the Nashville outlet, developing and empowering cross-functional teams to deliver exceptional customer experiences. This role sets strategy, drives execution, and creates a high-energy culture focused on quality, safety, and operational excellence. The leader will manage store performance, visual standards, and profit protection in a fast-paced retail environment.
Responsibilities
- Lead, coach, and inspire teams to create a positive, performance-driven culture.
- Foster a People First environment and partner with Field Leadership and the People Team on team growth and well-being.
- Manage all aspects of the Team Member lifecycle including hiring, development, performance management, and transitions.
- Ensure visual presentation aligns with brand standards and supports outlet quality and safety.
- Champion profit protection through risk management, security, cash controls, inventory management, and internal audits.
- Analyze business performance, identify opportunities, and support implementation of initiatives and rollouts.
- Represent the brand with integrity, professionalism, and appropriate personal presentation.
Requirements
- 5+ years of leadership experience in retail, preferably in home furnishings.
- Strong leadership and communication skills with the ability to inspire and guide team members.
- Exceptional analytical, problem-solving, and decision-making skills with meticulous attention to quality and detail.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Ability to travel periodically, including extended trips, and flexibility to work a dynamic schedule across operational hours.
- Ability to lift and move items up to 50 lbs and perform prolonged standing, bending, stooping, kneeling, squatting, and other physical tasks as required.
