Retail Cashier and Sales Floor Support - Cherry Creek Shopping Center

Summary

Provide excellent customer service at the point of sale and on the sales floor by assisting customers with purchases, returns and inquiries while maintaining a tidy and appealing sales environment. Support other store areas including order fulfillment and pick-up and stay informed on product trends to guide customer decisions. Perform physical tasks such as lifting, bending and reaching as required to handle merchandise and assist customers.

Responsibilities

• Assist customers in person and by phone with sales transactions and returns at checkout
• Deliver friendly knowledgeable customer service and build customer relationships
• Maintain the sales floor and cash wrap area by restocking straightening and light cleaning
• Support other store operations including order fulfillment and order pick-up
• Share information about promotions gift cards and rewards programs with customers
• Stay current on fashion trends and product knowledge to assist customers
• Prioritize multiple customer requests in a fast paced environment

Requirements

• Excellent communication interpersonal and customer service skills
• Strong organization problem solving and follow through
• Proficiency with computers and willingness to learn new applications
• Ability to work a flexible schedule based on business needs
• Capacity for continuous movement for 6-8 hours including frequent bending twisting and reaching
• Frequent use of hands for grasping fine manipulation pushing and pulling
• Able to lift items regularly up to 10 pounds and occasionally up to 25 pounds