Retail Cashier and Sales Floor Support - The Mall at Short Hills

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. As a Retail Cashier and Sales Floor Support at The Mall at Short Hills, you will assist customers over the phone and at checkout with sales, returns, and other transactions while delivering amazing customer service.

• Assist customers over the phone and at checkout with sales, returns, and other transactions.
• Keep the service quick, easy, and fun by listening to customer needs and sharing your love for fashion.
• Maintain the department "runway ready" by straightening up, lightly cleaning, and restocking the cash wrap area and sales floor.
• Stay informed on key fashion trends and products to assist customers with purchase decisions.
• Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program.
• Support other areas of the store including order fulfillment and order pick-up.

• Ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• Problem-solving skills.
• Proficiency with computers and an interest in learning new computer applications.
• Ability to work a flexible schedule based on business needs.