Summary
Sales Ambassador responsible for delivering exceptional customer service and curating personalized styling experiences that reflect the brand lifestyle. The role focuses on building client relationships, driving sales through clienteling and digital tools, coaching peers, and supporting store standards and initiatives.
Responsibilities
- Deliver exceptional customer service with product knowledge and personalized styling recommendations
- Strategize personal business growth through wardrobing outreach and digital clienteling
- Support team sales goals and achieve individual performance metrics
- Coach and guide Brand Ambassadors to improve customer centric behaviors
- Develop and maintain genuine connections with customers to broaden brand engagement
- Utilize CRM tools to capture customer data and support clienteling
- Maintain store visual standards and uphold company policies and procedures
- Participate in store initiatives, community outreach and team training
- Support recruiting efforts by sourcing and networking for talent
Requirements
- Sales experience in a high-volume or specialty retail environment preferred
- Strong communication skills with customers and store personnel
- Ability to operate register and be on feet moving and walking for multiple hours
- Ability to lift and climb up to 30 lbs and maneuver around the sales floor
- Ability to work a flexible schedule including days, evenings and weekends
- Experience using digital sales tools for customer engagement preferred
- Ability to build and maintain positive working relationships with customers and coworkers
