SummaryAs a Sales Ambassador at Ralph Lauren in Somerville, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style and passion for the brand. You will leverage your expertise to nurture lasting personal connections and exceed sales goals, acting as a leader within the store and an entry point for future management roles.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost productivity through comprehensive wardrobing and digital tools.
- Drive sales achievement by supporting team goals and upholding brand standards.
- Provide guidance to Brand Ambassadors to enhance customer-centric behaviors.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Meet or exceed individual Key Performance Indicators and utilize tools to drive performance.
- Adapt and showcase products based on customer needs, whether remote or in-person.
- Utilize CRM tools to capture meaningful customer data for clienteling.
- Participate in store initiatives and community outreach.
- Maintain store visual standards and support a positive work environment.
- Engage in team training and sourcing top talent.
Requirements- Sales experience in a high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and handle physical tasks.
- Flexible schedule availability, including evenings and weekends.
- Experience with digital sales tools preferred.
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