Sales Associate

Summary

The Sales Associate is a brand ambassador responsible for delivering exceptional customer service from welcome to close, driving sales and building client relationships. This role emphasizes luxury product knowledge, achieving store KPIs, and supporting store operations and visual standards. The position requires flexibility to work a 40-hour schedule including weekends and to assist with training and product launches.

Responsibilities

• Strive to meet or exceed store sales goals and individual KPIs.
• Initiate and leverage sales opportunities with existing and prospective clients and maintain customer correspondence.
• Demonstrate and maintain strong product knowledge and awareness of industry trends and competition.
• Perform opening and closing duties, assist with inventory and special store projects.
• Support visual merchandising standards and collaborate with store management and peers to achieve goals.

Requirements

• Minimum of 3 years' experience in luxury retail, including high-end watch sales experience required.
• Proven success in client service within a luxury environment and strong organization, communication, and follow-up skills.
• Strong attention to detail and ability to handle multiple demands simultaneously; results oriented and self-motivated.
• Computer proficiency and flexibility to work any day of the week, including weekends; available to work 40 hours weekly.