SummaryAs a Sales Associate at Marc Jacobs Camarillo, you will drive sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.
Responsibilities- Consistently achieve or exceed individual and store sales and other commercial KPIs.
- Ensure the store is always guest ready, creating a welcoming environment for clients.
- Build sales by establishing yourself as an expert in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors needed to provide a unique and elevated experience.
- Demonstrate deep knowledge of Marc Jacobs Universe, including product, Brand DNA, and pillars.
- Capture client data by cultivating new and existing client relationships.
- Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries.
- Foster a culture of collaboration and open communication with colleagues and management.
- Maintain a curious and learning attitude by seeking and receiving feedback.
- Ensure both the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 1+ years of experience in retail, sales, or a related role with a focus on customer service.
- Experience in generating sales and developing client relations.
- Strong verbal and written communication skills.
- Ability to deliver excellence and exceed client expectations.
- Entrepreneurial spirit and openness to change and new opportunities.
- Creative and innovative mindset, promoting curiosity and collaboration.
- Excellent organizational, follow-up, and time management skills.
- Passion for the Marc Jacobs brand and product offering.
- Proficiency in operating a POS and navigating Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
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