Summary
Provide exceptional client service and develop personal clientele while acting as a brand ambassador at Camarillo Premium Outlet. Assist clients with selection and try-on, maintain high product knowledge, and support store operations including cash handling, inventory, and visual standards. Consistently work to meet or exceed monthly sales targets and uphold the highest service standards.
Responsibilities
- Represent the brand through in-store and virtual client interactions and cultivate client relationships through calls, emails, and follow up
- Help clients make selections, assist in the try-on process, and provide after-sales service including shipping when needed
- Achieve and proactively pursue monthly sales targets and maintain client book management
- Perform key-holder duties including store opening and closing, cash handling, register transactions, and end-of-day procedures
- Support inventory activities, shipping and receiving, back-of-house coverage, and special projects
- Maintain visual merchandising, organization, uniform and grooming standards
- Ensure compliance with company policies and attendance/time reporting procedures
Requirements
- Previous retail or sales experience with strong customer service and communication skills
- Ability to meet sales goals and maintain client relationships
- Proficiency with point-of-sale/register systems and basic cash handling
- Experience with inventory, shipping/receiving, and back-of-house tasks
- Reliable availability for a full-time retail schedule including weekends and holidays, and ability to work opening and closing shifts
- Professional presentation and adherence to uniform and grooming standards
