Sales Associate

Summary

Sales Associate responsible for achieving and exceeding sales targets while delivering exceptional client experiences in a luxury boutique. Acts as a Maison ambassador, cultivates client relationships, supports boutique operations, and participates in events and trainings. Works collaboratively with management to develop client plans and maintain brand standards.

Responsibilities

• Consistently achieve and exceed monthly sales targets.
• Provide outstanding customer service before during and after sales.
• Cultivate new and existing client relationships and capture client data for follow up.
• Support in store and offsite events and networking as directed by management.
• Assist with daily boutique set up breakdown merchandising and back stock maintenance.
• Participate in inventories cycle counts and prepare for audits.
• Resolve client issues escalate to management when necessary.

Requirements

• 2 to 5 years of experience in luxury retail service or hospitality.
• College degree preferred.
• General knowledge of timepiece movements.
• Computer and internet savvy with MS Office required SAP preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and ability to multitask.
• Availability to work retail hours including weekends and travel for trainings and events.