Summary
Join the store team as a Sales Associate at the Chicago Premium Outlet in Aurora providing exceptional client service, driving sales through clienteling and styling expertise, and supporting store operations to ensure an elevated shopping experience.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Maintain a guest ready sales floor where clients feel welcomed and comfortable
- Provide styling expertise and product knowledge to build sales
- Engage clients through the stages of the client journey to drive repeat business
- Capture and maintain client data and cultivate client relationships
- Initiate regular client contact and follow up on sales and inquiries
- Foster collaboration and open communication with colleagues and management
- Keep the sales floor and stockroom organized and operational
- Adhere to company policies and store procedures
Requirements
- 1+ years experience in retail, sales, or related customer service role
- Experience generating sales and developing client relations
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product knowledge
- Basic computer skills including POS and Microsoft Office
- Ability to work a retail schedule including evenings, weekends, and holidays
- Demonstrated customer empathy and service orientation
We have summarized this job description for you, click apply to see more details from the employer.
