Sales Associate - Fine Jewelry, Flex

Summary

Sales Associate in Fine Jewelry responsible for delivering exceptional customer service and driving sales of fine jewelry and watches. The role requires strong product knowledge, relationship-building with clients, and maintaining elevated merchandising and presentation standards. Associates work a flexible schedule to support store traffic and client appointments.

Responsibilities

• Greet and engage customers, assess needs, and provide expert product recommendations in fine jewelry.
• Build and maintain client relationships, follow up on leads, and support special orders and requests.
• Meet and exceed individual sales targets and contribute to team goals.
• Operate point-of-sale system, process transactions, and maintain accurate records.
• Maintain visual merchandising, merchandise presentation, and stockroom organization for jewelry displays.
• Adhere to security and loss-prevention procedures for high-value merchandise.

Requirements

• 2+ years of retail or fine jewelry sales experience, preferably in luxury or department store environments.
• Strong communication, interpersonal, and customer service skills with a polished professional presence.
• Ability to work a flexible schedule including evenings, weekends, and holidays as needed.
• Detail-oriented, reliable, and able to follow security and merchandising standards.