Summary
Develop personal clientele and represent the brand through in-store and virtual interactions, acting as a brand ambassador in the community while supporting sales and store operations at Highland Park Village.
Responsibilities
- Provide prompt, attentive, and knowledgeable assistance to clients to maintain high service standards
- Manage client book and cultivate client relationships through follow up by phone, email, and letters
- Achieve and exceed monthly sales targets through proactive sales efforts
- Perform cash handling and cash wrap duties including store opening and closing as a key-holder
- Support inventory management including shipping and receiving and back of house coverage
- Maintain visual merchandising and store presentation standards
- Complete end of day procedures such as bag checks and register reconciliation
- Be proficient with the register system and assist with special projects as needed
Requirements
- Previous retail or sales experience related to luxury goods preferred
- Ability to develop and maintain a personal clientele and provide exceptional customer service
- Experience with cash handling and key-holder responsibilities
- Familiarity with inventory processes including shipping and receiving
- Strong communication skills for client follow up and outreach
- Ability to meet and exceed sales targets and maintain high productivity
- Capability to perform physical tasks related to stock and visual merchandising
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