Sales Associate - Houston Premium Outlets

Summary

Sales Associate responsible for delivering exceptional client experiences at the Houston Premium Outlets store by driving sales, engaging in clienteling, and supporting store operations. The role focuses on product knowledge, styling expertise, and building client relationships to drive repeat business. The position requires flexibility to work evenings, weekends, and holidays and strong communication and organizational skills.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Provide a welcoming guest ready environment for clients
• Build sales through styling expertise seasonal trends and product knowledge
• Guide clients through the client journey to drive repeat business
• Capture client data and cultivate new and existing client relationships
• Initiate regular client contact and provide prompt follow up on sales events and inquiries
• Foster collaboration and open communication with colleagues and management
• Maintain organized sales floor and stockroom and adhere to company policies

Requirements

• 1+ years experience in retail sales or industry adjacent role focused on customer service
• Proven experience generating sales and developing client relations
• Demonstrated verbal and written communication skills
• Strong organizational follow up and time management skills
• Passion for the brand and product offering
• Computer skills including operating a POS and Microsoft Office
• Flexibility to work a retail schedule including evenings weekends and holidays