Sales Associate

Summary

The Sales Associate reports to the Store Manager and is responsible for building relationships with customers to maximize sales while maintaining store image, product presentation, and operational standards. The role delivers an elevated customer experience and represents the brand to new and VIP clientele. The associate supports CRM efforts and participates in in-store events and community outreach.

Responsibilities

• Partner with management to achieve sales targets
• Increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Maximize sales opportunities across categories
• Promote retail excellence with clients and staff
• Build relationships with clients peers and management
• Capture customer data and maintain long term relationships
• Participate in organization of in store and promotional events
• Ensure stock and backroom are effectively managed and operational duties are met

Requirements

• Minimum 2 years experience in retail
• Luxury retail experience preferred
• Proficiency with retail sales systems Word Excel and email
• Strong verbal and written communication skills
• High energy outgoing personality able to thrive in a fast paced environment