Sales Associate - Woodbury

Summary

Sales Associate responsible for delivering exceptional client experiences and driving sales at the Woodbury Common Premium Outlets store. Role includes clienteling, product knowledge, supporting store operations, and maintaining a welcoming environment for guests. Position requires flexibility to work evenings, weekends, and holidays and strong communication and organizational skills.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Provide an inviting guest ready environment where clients feel welcomed
• Offer styling expertise and product knowledge to build sales
• Engage in clienteling to drive repeat business and capture client data
• Initiate regular client contact and follow up on sales and inquiries
• Collaborate with colleagues and management to foster open communication
• Maintain organized sales floor and stockroom
• Adhere to company policies and procedures
• Continuously seek feedback and learning to improve performance

Requirements

• 1+ years experience in retail sales or customer service
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Passion for the brand and product offering
• Computer skills including operating a POS and Microsoft Office
• Flexible availability for retail schedule including evenings weekends and holidays
• Customer focused with empathy and attention to client expectations