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Watches of Switzerland

Founded in 1924

Sales Professional - Mall at Millenia

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Orlando, FL
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Sales Professional at the Mall at Millenia, you will focus on meeting client needs and establishing strong client relationships. You will be knowledgeable about the company's merchandise, continuously updating your knowledge as new products are introduced, and delivering memorable service with a passion for timepieces and jewelry.

Responsibilities
  • Confidently present products to clients, incorporating storytelling and technical details while creating a hospitable atmosphere.
  • Build, maintain, and develop a clientele through the use of the company CRM platform, focusing on relationship building.
  • Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
  • Maintain a professional attitude at all times and conduct business with integrity.
  • Comply with all company guidelines, policies, and procedures as outlined in all company publications.
  • Offer assistance and build effective working relationships with team members.
  • Turn clients over to another team member as required to best serve the client's needs.
  • Organize merchandise and displays to optimize sales and minimize shrinkage.
  • Support the client experience within showroom hospitality guidelines.
  • Independently use all company systems, hardware, and software required in the performance of duties and responsibilities.
  • Complete relevant administrative responsibilities and tasks that support the client experience.
  • Take in and deliver client repairs when required.
  • Perform all duties and responsibilities as assigned by management.
Requirements
  • High School Diploma.
  • 1 year of retail sales experience.
  • Excellent storytelling ability.
  • Passion for timepieces and/or jewelry.
  • Excellent client service and selling skills.
  • Excellent interpersonal and communication skills (verbal and written).
  • Excellent organizational skills.
  • Ability to work as a team.
  • Able to multitask in a fast-paced environment.
  • Computer literate (MS Office).
  • Required to stand for long periods of time and may be required to lift packages/boxes.
  • Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.

There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.

At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.

Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.

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