Summary
Weekend Sales Associate serving as a brand ambassador in luxury handbags by creating meaningful customer connections, providing personalized styling advice, and maintaining an organized and attractive sales environment. Focuses on delivering tailored customer experiences on weekends, leveraging knowledge of designers and trends to drive loyalty and sales. Works collaboratively with store leaders and peers to meet goals while fostering inclusivity and professionalism.
Responsibilities
- Greet and welcome clients throughout the store and within the department to initiate the customer experience.
- Engage customers to build authentic connections and offer personalized styling and product recommendations.
- Demonstrate selling behaviors to develop deep and lasting customer relationships and meet sales goals.
- Handle transactions and promote store services while ensuring smooth point of sale operations.
- Assist across store areas including sales floor and fitting rooms and support operational tasks such as restocking and processing receipts.
- Maintain selling floor presentation, clean fitting rooms, and return merchandise to departments.
- Ensure compliance with merchandise protection standards and will-call and hold policies.
- Follow up on customer requests and commitments in a timely manner.
- Uphold personal presentation standards and a flexible schedule including evenings weekends and holidays.
Requirements
- Styling experience in luxury fashion or strong knowledge of trends and designer brands.
- Customer service or sales associate experience with strong communication and hospitality mindset.
- Ability to operate a point of sale system and basic technology proficiency.
- Ability to maneuver the sales floor stockroom and office and lift up to 30lb; role may require standing bending climbing stairs and lifting up to 10 pounds.
- Willingness to work a flexible schedule including evenings weekends and holidays.
- Motivated results driven with ability to set and achieve sales goals.
- Demonstrates initiative attention to detail and teamwork to foster an inclusive environment.
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