Sales Professional

Summary

The Sales Professional delivers exceptional client experiences on the sales floor, using strong selling skills to meet and exceed sales goals. This role builds and nurtures client relationships, leverages product knowledge across lifestyle categories, and uses both in-store and virtual selling tools to drive revenue. The Sales Professional represents the brand through professional presentation and proactive client outreach.

Responsibilities

• Greet, listen to and assist customers, providing personalized styling and product knowledge.
• Drive full-price sales and meet or exceed individual sales targets across key product pillars.
• Develop and maintain customer correspondence and outreach through in-store and virtual channels.
• Utilize technology and virtual selling tools to expand client engagement and sales.
• Support inventory, merchandising, special events, and perform opening and closing duties as needed.
• Maintain professional appearance and adhere to store policies and standards.

Requirements

• Relevant retail or sales experience preferred.
• Strong interpersonal, verbal and written communication skills and a customer-focused mindset.
• Proficient with basic computer applications and point-of-sale systems; technology-savvy for virtual selling.
• Ability to stand and walk for extended periods, lift up to 30 lbs, and use ladders as trained.
• Organized, proactive, able to multitask in a high-pressure environment.
• Proficiency in English; additional languages are a plus.