Summary
The Sales Professional focuses on client needs, building relationships through attentive service, storytelling, and deep product knowledge in a fine jewelry showroom. The role emphasizes hospitality, professionalism, and the ability to support the client experience while handling administrative and retail tasks. Schedule flexibility including evenings and weekends is required and occasional business travel may occur.
Responsibilities
- Present products to clients using storytelling and technical details while creating a hospitable atmosphere.
- Build maintain and develop a clientele using the company CRM platform.
- Develop and maintain product and industry knowledge for showroom collections.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support showroom hospitality guidelines and deliver memorable client service.
- Use company systems hardware and software independently to perform duties.
- Complete administrative tasks that support the client experience.
- Accept and deliver client repairs and turn clients over to team members as needed.
- Comply with company guidelines policies and procedures and perform duties assigned by management.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent storytelling client service and selling skills.
- Strong interpersonal communication and organizational skills.
- Ability to work as a team multitask and handle a fast paced environment.
- Computer literate including MS Office.
- Ability to stand for long periods and occasionally lift packages or boxes.
- Schedule flexibility including availability for evenings and weekends.
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