Sales Professional - Wynn Esplanade

Summary

The Sales Professional focuses on building client relationships and delivering memorable service through storytelling, technical product knowledge, and hospitality. They listen to client needs, anticipate requests, and take personal responsibility for client follow-up while contributing to a welcoming showroom experience at the Wynn Esplanade. The role requires staying current on product introductions and supporting overall sales objectives.

Responsibilities

• Present product to clients using storytelling and technical detail while creating a hospitable atmosphere
• Build, maintain and develop a clientele using the company CRM and relationship-building techniques
• Maintain and develop product and industry knowledge for the showroom assortment
• Organize merchandise and displays to optimize sales and minimize shrinkage
• Support showroom hospitality guidelines and turn clients to teammates as needed
• Use company systems, hardware and software to complete sales and administrative tasks
• Accept and deliver client repairs and complete related administrative duties

Requirements

• High school diploma
• Minimum 1 year retail sales experience
• Excellent storytelling, client service and selling skills with a passion for timepieces and/or jewelry
• Strong interpersonal, verbal and written communication and organizational skills
• Ability to work as part of a team and multitask in a fast-paced environment
• Computer literate (MS Office) and able to use CRM systems
• Required to stand for extended periods and may lift packages/boxes
• Schedule flexibility including evenings and weekends