Summary
The Sales Professional focuses on building and maintaining client relationships while delivering memorable service with a passion for timepieces and jewelry. They present products using storytelling and technical detail, stay current on product knowledge, and support showroom hospitality standards.
Responsibilities
- Confidently present products to clients incorporating storytelling and technical detail.
- Build, maintain and develop a clientele using the company CRM platform.
- Maintain and develop product and industry knowledge on brands and collections.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines and turn clients over to team members as needed.
- Complete administrative tasks and independently use required company systems, hardware, and software.
- Receive and deliver client repairs and perform duties assigned by management.
Requirements
- High school diploma.
- 1 year retail watch experience.
- Excellent client service and selling skills with strong storytelling ability.
- Passion for timepieces and/or jewelry, with excellent interpersonal and communication skills.
- Ability to work as a team, multitask in a fast-paced environment, and maintain professional conduct.
- Computer literate (MS Office); schedule flexibility including evenings and weekends; ability to stand for long periods and lift packages/boxes.