Sales Specialist

As a Sales Specialist at Hermès Chicago, you will play a crucial role in achieving sales and customer service objectives in a luxury retail environment. You will collaborate with the sales team and support teams to enhance the client experience, reporting directly to the Managing Director.

• Meet monthly and annual individual sales goals while contributing to the boutique's collective targets.
• Organize and prioritize the selling floor to support sales efforts and maintain client experience standards.
• Ensure all items are stocked and the selling floor meets visual merchandising guidelines.
• Process transactions accurately and maintain CRM files for sales analysis.
• Comply with asset protection procedures and participate in inventory preparation and cycle counts.
• Provide high levels of customer service in line with Hermès standards.

• 2+ years of experience in sales, preferably in a luxury environment.
• Strong relationship development and communication skills.
• Ability to multitask and work independently while collaborating with a team.
• Strong organizational skills and open availability to meet business needs.
• Ability to lift up to 25 lbs. without assistance.