Sales Supervisor - Burlington

Summary

The Sales Supervisor supports store management in day-to-day operations to drive sales, deliver an exceptional customer experience, and coach the sales team. This role helps implement company policies and maintain store standards while serving as a product and brand expert.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Ensure the store is guest ready and welcoming
• Build sales through styling expertise and product knowledge
• Manage stages of the client journey to drive repeat business
• Initiate client contact and provide prompt follow up on sales and inquiries
• Maintain organized sales floor and stockroom
• Open and close the store according to procedure
• Adhere to company policies and procedures

Requirements

• 3+ years experience in retail, sales, or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Experience generating sales and developing client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Computer skills including POS and Microsoft Office
• Passion for the brand and product offering
• Flexibility to work evenings, weekends and holidays