SummaryAs a Sales Supervisor at Square One, you will support the management team in all aspects of store operations, including driving sales, delivering exceptional customer experiences, and coaching the team. You will implement company policies and ensure store standards are maintained.
Responsibilities- Achieve or exceed individual and store sales targets and other KPIs.
- Lead the sales floor to provide excellent customer experiences and build loyal relationships.
- Ensure the store is guest-ready and welcoming.
- Establish yourself as an expert in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors for an elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow-up on sales and inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are organized.
- Adhere to company policies and procedures.
Requirements- 3+ years of experience in retail, sales, or a related field with a focus on customer service.
- Prior leadership experience is strongly preferred.
- Experience in generating sales and building client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellence and exceeding client expectations.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency with POS systems and Microsoft Office.
- Flexibility to work retail schedules, including evenings, weekends, and holidays.
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