Seasonal Associate

Summary

Seasonal Associate supporting store operations during the holiday period, performing roles such as concierge, giftwrapping, cashier, greeter, and fitting room attendant. Work involves delivering exceptional face to face customer service in a fast paced luxury retail environment with on the job training provided. Hours vary and include mornings afternoons evenings and weekends through late December.

Responsibilities

• Provide excellent customer service acting as a brand ambassador at information kiosks and store entrances
• Manage incoming inquiries and requests in person by phone or email and respond within 24 hours
• Process gift cards and perform cashier duties using point of sale technology
• Wrap customer purchases to company giftwrapping standards
• Greet customers welcome them and answer general questions providing directions
• Maintain fitting room cleanliness and return stock to appropriate locations
• Assist sales staff with locating additional sizes and support floor operations

Requirements

• Passion for the brand and strong face to face customer service skills
• Ability to work in a fast paced team environment
• Attention to detail and ability to stand and move about the store for periods of time
• Ability to operate store point of sale technology with training provided
• Availability to work a variety of shifts including mornings afternoons evenings and weekends during the holiday season