Summary
Seasonal Client Advisor responsible for delivering exceptional client experiences and representing the Brand through personalized service. Reports to a Client Advisor Manager or Store Manager and supports store goals while assisting with visual merchandising or training needs.
Responsibilities
- Welcome clients and deliver the Brand client experience standards.
- Develop and cultivate long lasting client relationships through active management.
- Drive sales and achieve individual and store KPIs including ADT and UPT.
- Proactively reach out to existing clients and develop new clients.
- Support inventory preparation and execution as needed.
- Follow up on customer charge sends, repairs, and holds.
- Support and maintain visual merchandising standards.
- Collaborate with operations and store leadership to follow policies and procedures.
- Participate as a team player in store activities and training.
Requirements
- Minimum 2 years of retail experience or relevant client oriented roles.
- Team oriented with strong interpersonal skills.
- Client centric and able to work in a fast paced environment.
- Professional presentation and effective verbal and written communication.
- Dependable, punctual, and flexible.
- Ability to communicate in English; additional languages preferred.
- Technologically savvy with proficiency in Microsoft tools.
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