Summary
The Seasonal Client Advisor partners with store leadership to deliver a seamless and personalized client experience, supporting sales, operations, and visual merchandising. This role represents the brand both front of house and back of house while assisting with client requests, product retrieval, and store standards. The advisor supports inventory preparation, operational tasks, and contributes to a collaborative store environment.
Responsibilities
- Welcome clients and provide an elevated client experience to achieve individual and team objectives
- Engage with clients to build relationships and understand their needs
- Support Client Advisors and execute product retrieval and delivery from BOH to FOH
- Manage product care requests and create tickets as needed
- Assist with visual merchandising tasks including organizing and repositioning displays
- Contribute to inventory preparation and execution as requested by management
- Maintain BOH organization and handle product go-backs
- Respect brand grooming and behavior standards and follow company policies
- Perform additional duties as assigned by management
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment
- Experience in hospitality or client oriented service roles acceptable
- Strong interpersonal skills and team orientation
- Professional presentation and effective verbal and written communication in English
- Dependable, punctual, and flexible with a client centric mindset
- Technologically savvy with proficiency in Microsoft tools
- Ability to analyze sales reports and strong problem solving skills
- Attention to detail
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