Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience at the outlet, acting as a knowledgeable brand ambassador who delivers personalized service both front of house and back of house. The role assists sales, operations, visual merchandising, and management to ensure store standards and client needs are met during the seasonal period.
Responsibilities
- Welcome clients and provide exceptional, personalized client experiences.
- Engage with clients to build relationships and understand their needs.
- Support Client Advisors and execute product retrieval and deliveries between BOH and sales floor.
- Create and manage product care requests and tickets as instructed.
- Assist in maintaining and executing visual merchandising standards and displays.
- Contribute to inventory preparation and execution per management requests.
- Support BOH organization and product assortment go-backs.
- Perform additional duties as assigned by management to meet store objectives.
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment.
- Experience in hospitality or client oriented service roles is acceptable.
- Team oriented with strong interpersonal and communication skills.
- Professional presentation and client centric approach in a fast paced environment.
- Dependable, punctual, and flexible with strong attention to detail.
- Technologically savvy with proficiency in Microsoft Word Excel and Outlook.
- Ability to analyze sales reports and solve problems effectively.
- English proficiency required; additional languages preferred.
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