Seasonal Concierge

Summary

Provide exceptional service and memorable client experiences during the holiday season. Help clients with store information, products, services, and local recommendations while supporting holiday events and in-store experiences.

Responsibilities

• Welcome clients and deliver an extraordinary level of service.
• Respond to client inquiries in person, by phone, and by email, resolving needs with care and professionalism.
• Provide information about the store, products, and services, and share local recommendations.
• Process gift cards, provide point-of-sale support, and support holiday events.

Requirements

• Previous experience in a customer service environment.
• Strong communication and relationship-building skills, with a passion for exceptional client experiences.
• Confidence using technology and computer applications.
• Collaborative approach and ability to thrive in a fast-paced environment.
• High school diploma.
• Flexibility to work up to 39 hours per week, including evenings, weekends, and holidays.