Summary
Seasonal customer service representative focused on delivering excellent guest experiences in a fast paced retail environment at the Fashion Valley location. Role involves assisting customers with transactions, using store technologies, resolving issues, and supporting team initiatives while working a variable schedule based on business needs.
Responsibilities
- Assist customers with various transactions and provide a friendly seamless experience
- Demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely effective resolutions
- Ensure security and privacy of customer information through compliance
- Promote initiatives such as the rewards program to customers
- Inspire teamwork and positive relationships with peers and leadership
- Work a flexible and variable schedule based on department needs
- Handle merchandise including lifting and moving items as required
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Capacity for continuous movement 6-8 hours with frequent bending and reaching
- Ability to lift items regularly up to 10 pounds and occasionally up to 25 pounds
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