Seasonal Retail Cashier and Sales Floor Support - Shoes - Broadway Plaza

Summary

Seasonal store support role focused on providing excellent customer service at the point of sale and on the sales floor for the shoes department. The position involves assisting customers in person and by phone, processing transactions, and maintaining an organized, attractive sales environment while supporting order fulfillment and pickup as needed.

Responsibilities

• Assist customers at checkout and over the phone with sales, returns and other transactions
• Deliver friendly knowledgeable customer service and listen to customer needs
• Keep the cash wrap and sales floor runway ready by straightening restocking and light cleaning
• Support other store areas including order fulfillment and order pick up
• Stay informed on fashion trends and product knowledge to assist purchase decisions
• Build customer relationships by sharing information about events gift cards and rewards
• Prioritize multiple customer requests in a fast paced retail environment

Requirements

• Excellent communication and interpersonal skills
• Strong organization and follow through with problem solving ability
• Proficiency with computers and willingness to learn new applications
• Ability to work a flexible schedule based on business needs
• Physical ability to be on feet continuous movement 6-8 hours per shift
• Ability to frequently bend twist squat reach and lift items up to 25 pounds
• Attention to detail and ability to handle bulky or awkward items