SummaryAs a Selling Supervisor at Ralph Lauren in Pearl, you will play a crucial role in the Store Management team by executing strategic plans to ensure a profitable business. You will champion new selling tools and manage daily business objectives, tasks, and priorities for the sales associate team.
Responsibilities- Support Store Management in analyzing business trends and executing business initiatives.
- Communicate sales and profit performance tools and resources to the store team.
- Handle customer complaints and resolve customer service issues to ensure a consistent customer experience.
- Conduct community outreach to support store client development strategy.
- Participate in recruitment and interview processes to build and develop a customer-focused team.
- Provide feedback and coaching to the store team and support team training initiatives.
- Maintain productivity standards through inventory control and operational management.
- Champion new technology to support new selling techniques and drive business results.
- Uphold company policies and ensure sales floor and store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren's core values.
Requirements- College Degree or equivalent preferred.
- 3+ years of Retail Management or similar industry experience in a high-volume environment.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and operate the register.
- Flexible schedule availability, including evenings, weekends, and possible overnight shifts.
- Proven track record of building positive relationships with customers and co-workers.
- Strong planning, prioritization, and time management skills.
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