SummaryAs a Senior Client Advisor at CELINE in Short Hills, you will serve as a brand ambassador, ensuring that every client receives exceptional service in line with CELINE standards. You will build strong relationships with clients, guiding them across all product categories and supporting store management in fostering a client-centric environment.
Responsibilities- Achieve individual and team sales objectives and support the team in reaching their goals.
- Welcome and enhance the client experience, advising across all brand categories.
- Demonstrate sales leadership and advanced clienteling skills to develop and recruit clients.
- Maintain high standards of brand and product knowledge.
- Participate in all store activities and respect CELINE brand standards.
- Assist in daily operations, including floor management and stock operations.
- Support the Store Manager in team development and integration of newcomers.
- Understand company policies and provide support to other Client Advisors.
- Additional responsibilities may include stock and store operations, visual merchandising, and after-sales.
Requirements- Minimum 3 years of experience in a retail setting, preferably in luxury sales.
- Business School, University, or equivalent experience.
- Computer literate with the ability to learn various software packages.
- Action-oriented and results-driven with strong client service orientation.
- Excellent verbal and written communication skills.
- Passion for luxury products and design.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
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