Senior Client Advisor - Short Hills

As a Senior Client Advisor at Loewe's new Short Hills location, you will play a crucial role in building client relationships within the luxury market. You will achieve sales goals through the company's values, providing outstanding and personalized customer service.

• Meet or surpass monthly and yearly sales objectives to contribute to business growth.
• Provide exceptional customer service and build meaningful client relationships.
• Exceed individual KPI targets through top-tier customer service.
• Utilize CRM tools for personalized client engagement.
• Foster collaboration and communication with colleagues.
• Maintain organized sales floor and stockroom.
• Contribute to product visual presentation according to standards.
• Uphold company image standards and guidelines.
• Record customer information accurately in the database.
• Promote store events through various communication methods.
• Maintain an organized client book and follow up on sales and inquiries.
• Address client-related issues, including shipping and alterations.
• Support shipping, receiving, and inventory control.

• 3+ years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding sales targets and building relationships.
• Exceptional communication skills, both verbal and written.
• Strong organizational skills and ability to manage multiple tasks.
• Team-oriented mindset with a desire to collaborate.
• Adaptability to cater to different customer needs.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Foreign language knowledge is a plus.