Senior Group Director VIC and Client Development

As a Senior Group Director of VIC and Client Development at Chanel, you will lead the strategy and management of the Top Client program from the New York Home Office. You will engage with top clients and collaborate with various teams to enhance client experiences and drive business growth.

• Manage and strategize the Top Client program, focusing on client engagement and business impact.
• Collaborate with global teams to align on strategic initiatives and enhance client programs.
• Develop and execute client experiences and events, both domestically and internationally.
• Oversee team budget and identify risks and opportunities.
• Partner with boutique leaders to refine client journeys and deepen relationships.
• Represent the team in creating luxurious client events and experiences.

• Minimum 10 years of experience in a relevant field.
• Bachelor’s degree required.
• Strong analytical skills and experience with CRM or luxury hospitality programs.
• Ability to travel up to 30-40% of the time.
• Fluency in French or Mandarin is a plus.