Senior Sales Associate - Soho

As a Senior Sales Associate at Watchfinder Soho, you will play a crucial role in achieving the boutique's objectives and targets with a high level of autonomy. Your focus will be on providing exceptional customer service and creating an unforgettable brand experience for clients, ultimately driving sales and contributing to the boutique's success.

• Uphold operational excellence by mastering Watchfinder sales fundamentals.
• Demonstrate a strong sales mindset and identify business growth opportunities.
• Support the Boutique Manager with daily operations of the boutique.
• Achieve individual and team sales targets and KPIs.
• Provide training and coaching to sales consultants to maintain high customer service standards.
• Assist sales consultants with customer complaints and challenging situations.
• Encourage team members to achieve their own, departmental, and store KPIs.

• Empathy and natural curiosity to offer an unforgettable client experience and build loyal client relationships.
• Strong experience in sales and a passion for watches to reach sales targets and contribute to team objectives.
• Innovative ideas and creativity to develop memorable events and client activations.
• Excellent structural and organizational skills to manage boutique operations following procedures and policies.
• Team player with good interpersonal skills and empathy.
• Business and results-driven mindset with a willingness to challenge yourself.
• Strong experience in establishing and growing client relationships.
• Hands-on, agile, and able to take initiative.