Summary
As a Senior Technical Program Manager on Supply Chain Technology you own end-to-end delivery for complex, cross-functional supply chain initiatives, translating strategy into executable plans and measurable outcomes. You will influence technical design, drive decisions, and keep programs moving with urgency and rigor. This is a hybrid role based in Seattle with in-office expectations and periodic travel.
Responsibilities
- Own full program delivery across the lifecycle including discovery, requirements, scope, schedule, testing, release, and cost accountability.
- Ensure delivery-level stakeholder alignment and proactively communicate status, risks, trade-offs, and decisions.
- Drive a 6–12 month delivery roadmap, stage early deliverables, and manage upstream and downstream dependencies.
- Engage in technical design reviews to influence trade-offs that balance near-term delivery and long-term architecture.
- Use retrospectives and RCAs to improve production stability and squad delivery efficiency.
- Hold partners and stakeholders accountable with clear expectations and feasibility assessments.
Requirements
- 4+ years of program management or related program delivery experience.
- Bachelor's degree preferred (Computer Science, Engineering, or related technical field preferred).
- Experience managing large-scale, cross-functional enterprise software or services deliveries and fluency in Agile and modern SDLC practices.
- Strong written and verbal communication, interpersonal influence, and collaboration skills.
- Working knowledge of Supply Chain and warehouse management systems (WMS), core supply chain services, and cloud technologies.
- Familiarity with dependency-mapping tools (e.g., Microsoft Project, SmartSheet) and Atlassian toolsets; ability to troubleshoot systems and query data.
- Ability to work in the Seattle office a minimum of 4 days per week and travel up to 25% as required.