Service Associate - Bergen County

Summary

The Service Associate delivers high-quality customer service on the sales floor, assisting guests with product selection and ensuring an enjoyable shopping experience. This role supports sales goals through personalized service, accurate transaction processing, and collaboration with store teammates. The position is fully onsite at the Hackensack store and requires flexibility for peak retail hours.

Responsibilities

• Greet and engage customers, assess needs, and provide product recommendations.
• Process sales, returns, exchanges, and gift services accurately using POS systems.
• Maintain merchandise presentation, restock displays, and ensure floor readiness.
• Support inventory tasks, price verification, and loss-prevention practices.
• Collaborate with team members to meet sales targets and deliver exceptional service.

Requirements

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to work a flexible schedule, including nights, weekends, and holidays, and to stand for extended periods.
• Basic cash handling and POS experience with attention to detail.