SummaryThe Showroom Manager will be responsible for managing general showroom functions, focusing on excellent client service and creating a professional environment for staff. The role involves setting standards for colleagues and collaborating with the management team.
Responsibilities- Achieve and exceed sales goals through strategies and client relationships.
- Evaluate team performance and provide coaching for service and selling priorities.
- Stay informed on market competition and client shopping behaviors.
- Demonstrate business acumen in forecasting, planning, and budgeting.
- Manage daily operational tasks according to company standards.
- Assist with recruitment and retention efforts.
- Lead within the building in support of the Showroom Director.
- Support teamwork, trust, and collaboration with peers and clients.
- Develop product knowledge and train the team on current collections.
- Foster a showroom environment that delivers a luxury client experience.
- Perform other tasks as assigned by management.
Requirements- 2+ years of retail service experience, preferably in luxury retail.
- Knowledge of watch trends and market competition.
- High school diploma or equivalent; college degree preferred.
- Proficiency with MS Office and retail systems.
- Effective communication skills with clients and team.
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