SummaryAs a Specialist Designated Beauty Advisor at Holt Renfrew, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand, providing extraordinary service, and building a loyal client base.
Responsibilities- Deliver extraordinary service to all customers consistently.
- Exceed personal and brand sales and service goals.
- Build and maintain a loyal personal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying marketing opportunities and executing events.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients regarding in-store events and merchandise requests.
- Resolve customer service issues and partner with management on complex issues.
- Comply with all Health & Safety policies.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative team-oriented work style.
- Ability to work in a fast-paced environment with minimal supervision.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Prior retail sales experience in a luxury environment preferred.
- Entrepreneurial, competitive, and self-motivated.
- Fully bilingual in French and English.
We have summarized this job description for you, click apply to see more details from the employer.
