Summary
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to drive brand sales and loyalty while achieving assigned sales targets. This role involves expert product knowledge, client acquisition and retention, and collaboration with buyers and selling managers in a luxury retail environment.
Responsibilities
- Deliver extraordinary customer service consistently
- Achieve personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the selling team
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Attend educational sessions including product knowledge and vendor seminars
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate with clients via phone mail and electronic methods for events and follow up
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Prior luxury retail product specialist sales experience preferred
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative and team oriented
- Excellent multitasking skills with minimal supervision
- Fully bilingual in French and English
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