Summary
The Specialist, Designated Beauty Advisor develops deep long lasting relationships with customers to drive sales service and loyalty for the assigned brand. This role is responsible for achieving personal and brand sales targets while sharing product expertise and supporting brand initiatives in a luxury retail environment.
Responsibilities
- Deliver extraordinary customer service consistently
- Exceed personal and brand sales and service goals
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Attend educational sessions including product knowledge and vendor seminars
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate regularly with clients via phone mail and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative team orientation and ability to multitask
- Entrepreneurial competitive self motivated mindset
- Fully bilingual in French and English
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