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Holt Renfrew

Founded in 1837

Spécialiste Conseiller Beauté Désigné

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

As a Spécialiste Conseiller Beauté Désigné at Aesop, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will also be tasked with achieving the sales target for your assigned brand.

Responsibilities
  • Consistently deliver extraordinary service to all customers.
  • Exceed all personal sales and service goals and targets.
  • Exceed all brand sales and service goals and targets.
  • Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
  • Share expert product knowledge with the entire store selling team.
  • Maintain solid relationships with buyers, vendors, and selling managers.
  • Drive brand sales by identifying key marketing opportunities, executing events, and making assortment recommendations.
  • Attend all educational sessions, including product knowledge and vendor seminars.
  • Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
  • Communicate regularly with personal clients regarding in-store events, merchandise requests, and sales follow-up.
  • Resolve customer service issues and partner with selling management on issues outside of guidelines.
  • Comply with all Health & Safety policies and requirements.
  • Perform other duties as assigned.
Requirements
  • High school diploma.
  • Proven ability to exceed sales targets.
  • Highly collaborative and able to work in a team-oriented environment.
  • Able to work in a fast-paced environment with a high degree of multi-tasking and minimal supervision.
  • Able to work a flexible schedule including nights, weekends, and holidays.
  • Minimum of 2 years of experience in a commission-based sales environment.
  • Prior retail sales experience as a product specialist in a luxury environment preferred.
  • Entrepreneurial, competitive, self-confident, and self-motivated.
  • Fully bilingual in French and English.

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