SummaryWe are seeking a detail-oriented, data-driven, and customer-obsessed Sr Manager of eCommerce Merchandising and Operations to lead and optimize our online storefront. This role will oversee digital merchandising, content and marketing strategy, onsite content execution, and operational processes to deliver a best-in-class shopping experience and drive revenue growth.
Responsibilities- Own and execute the digital merchandising strategy, including product sorting, navigation, category page optimization, and on-site search.
- Visually merchandise products to support new launches, curated shops, and brand campaigns.
- Partner with planning and marketing teams to deliver campaign launches, product newness, promotions, and seasonal storytelling.
- Manage product page accuracy, image updates, pricing validation, and onsite availability.
- Analyze onsite performance and optimize for customer engagement.
- Lead global merchandising and content strategy across international e-commerce sites.
- Optimize on-site personalization experience based on user data and brand merchandising strategy.
- Partner with site experimentation team to conduct A/B tests to improve merchandising and user experience.
- Serve as a key point of contact between ecommerce, IT, logistics, marketing, and customer service.
- Coordinate deployments by partnering with project management and tech teams.
- Monitor and report on sales performance by product, category, and onsite behavior.
- Coach and manage a team of merchandisers and site producers.
Requirements- 3-5+ years of experience in eCommerce merchandising or operations.
- Experience managing a team.
- Strong knowledge of digital merchandising principles and UX best practices.
- Knowledge of SEO best practices.
- Superior Excel skills.
- Proven ability to manage end-to-end site operations and cross-functional coordination.
- Strong technical acumen with experience working with eCommerce tools.
- Analytical mindset with ability to derive actionable insights from data.
- Exceptional attention to detail, organizational skills, and project management ability.
We have summarized this job description for you, click apply to see more details from the employer.
