SummaryThe Nordstrom Merchandising Technology team is seeking a Sr. Technical Program Manager to support the Product Information Management (PIM) workstream. This role involves building a scalable platform for trusted, accessible product data that drives operational excellence, enables seamless partner integration, and accelerates business growth. As a key member of the Technology organization, you will lead the delivery of cross-functional workstreams that deliver significant business value to Nordstrom and its customers.
Responsibilities- Lead and manage complex, high-impact programs across multiple teams by building and executing integrated plans.
- Partner closely with Product Management and Engineering leadership to define clear, actionable roadmaps.
- Develop a deep understanding of product features and business value to help prioritize goals and deliverables.
- Translate strategic business objectives into detailed program plans, managing risks and dependencies.
- Drive alignment across diverse, cross-functional teams by influencing and collaborating effectively.
- Oversee integrated technology solutions, ensuring cohesive architecture and seamless partner integration.
- Collaborate across engineering, design, product, business, and leadership teams to align on goals and requirements.
- Champion operational excellence by continuously improving delivery processes.
- Facilitate technical and design reviews, providing critical input to ensure scalability and maintainability.
- Serve as the primary communication lead for program status, risks, and mitigation strategies.
- Anticipate and resolve conflicts and blockers, proactively adjusting roadmaps and priorities.
- Manage vendor and partner relationships, ensuring alignment with Nordstrom’s strategic objectives.
- Foster a culture of continuous learning by applying lessons learned and root cause analyses.
- Utilize strong technical expertise to troubleshoot complex issues and guide trade-off decisions.
Requirements- Bachelor’s degree in Computer Science, Engineering, or equivalent experience required.
- 5+ years of Technical Program Management experience in a high-impact technology environment.
- Proven ability to manage multiple dependencies with minimal supervision.
- Strong technical acumen with a solid understanding of APIs, cloud technologies, and SDLC methodologies.
- Experience working in Agile software development environments.
- Demonstrated ability to draft technical requirements and articulate complex concepts.
- Excellent written and verbal communication skills with a proven track record in stakeholder engagement.
- Proactive problem-solving and risk management skills.
- Ability to thrive in ambiguity and manage complexity.
- Experience supporting retail systems or solutions is a plus.
We have summarized this job description for you, click apply to see more details from the employer.
