SummaryAs a Stock Controller at Somerset Mall, you will collaborate with store operations, sales teams, and management to execute operational duties and ensure compliance with company procedures. You will play a crucial role in maintaining inventory accuracy and providing exceptional customer service.
Responsibilities- Ensure consistent execution of Moncler Service standards.
- Manage inventory, shipping, and receiving procedures.
- Provide customer service regarding repairs and merchandise returns.
- Achieve inventory level accuracy, including UPT updates.
- Maintain stock/product in both back of house and front of house according to operational guidelines.
- Support store staff in complying with company initiatives and procedures.
- Oversee delivery of shipments and direct staff for store inventories.
- Partner with Stock Associates to maintain accurate inventory levels.
- Adhere to company operational policies and procedures.
Requirements- Minimum of 2 years of retail operations experience.
- Prior experience in luxury retail preferred.
- Proven track record in inventory management and reporting.
- Proficient in MS Word, Excel, and Outlook.
- College degree preferred.
- Authorization to work in the country of employment.
- Willingness to work overtime with short notice.
- Must be 18 years or older.
- Results-driven and customer-focused.
- Strong leadership qualities and team-driving ability.
- Attention to detail and numerical proficiency.
- Ability to read and analyze reports and perform calculations.
- Capability to handle merchandise weighing 0-40 pounds.
- Ability to operate necessary store equipment.
- Flexibility to work varied hours and days.
- Ability to stand and walk for most of a 40-hour work week.
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