SummaryAs a Store Manager at Aventura Mall, you will be the Brand Leader responsible for achieving store business objectives and growing sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while representing Moncler by promoting our values and Brand vision within the marketplace.
Responsibilities- Ensure Moncler Americas Sales and Service standards are consistently embodied by all store employees.
- Drive store sales and productivity through key KPI management.
- Conduct business analysis and develop action plans in collaboration with the Regional Director.
- Demonstrate sales leadership by actively engaging with top clients and ensuring high customer service levels.
- Lead the team to establish client relationships and propose local events and consignment.
- Effectively coach and ensure all store staff comply with company initiatives.
- Manage employee performance to ensure individual growth and engagement.
- Attract, recruit, and hire high caliber talent.
- Ensure a consistent and branded on-boarding experience for new hires.
- Oversee daily operations and maintain operational excellence.
- Monitor store expenses and maintain the operating budget.
- Support and maintain visual merchandising standards.
- Analyze reporting and support stock levels through communication with key business departments.
- Train and communicate current product knowledge to all associates.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Proven track record of successful sales generation and employee development.
- Results-driven and customer-focused.
- Impeccable communication skills at all levels.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take business-driving actions.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM, and Inventory Management systems.
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