Tailor - Brea Mall

Summary

The Tailor provides high-quality alterations and fittings to ensure proper garment fit and customer satisfaction. This role measures and fits customers, performs sewing alterations, and completes fittings according to company guidelines while meeting productivity expectations. The Tailor works closely with the Alterations and store teams to deliver professional service and fit advice.

Responsibilities

• Measure customers for size, fit garments, and mark areas requiring alterations
• Perform and complete customer fittings and sew alterations per Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Collaborate with the Alterations and store teams to deliver customer expectations
• Educate customers and employees on proper fit, style, and garment construction

Requirements

• Previous fitting, tailoring, and sewing experience; preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• Willingness to learn and safely operate sewing, pressing, and standard alterations equipment
• Flexibility to work a schedule based on business needs