Tailor - The Shops At Mission Viejo

Summary

The Tailor provides high-quality fitting and alteration services to customers in the store. This role measures customers, fits garments, and completes sewing alterations according to store guidelines while using store technology to manage alteration needs. The Tailor meets productivity goals, collaborates with the Alterations and Store Team, and advises customers and staff on proper fit and construction.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings and sewing alterations on time according to store guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration requests
• Deliver customer expectations through teamwork and collaboration and educate customers and employees on fit, style, and construction

Requirements

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2 years
• Clear, professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment
• Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment
• Flexibility to work a schedule based on business needs