Team Manager

Summary

Seeking an experienced Team Manager to lead and mentor a retail luxury store team near Washington DC. The role focuses on driving business and team performance, delivering exceptional client experiences, and supporting sales goals in a fast paced environment.

Responsibilities

• Lead and mentor store team members to achieve sales and service objectives.
• Coach staff and identify tailored development and training needs.
• Support building long term client relationships using clienteling tools.
• Manage the sales floor to improve business opportunities and visibility.
• Ensure client experience standards are consistently achieved.
• Collaborate with the Store Manager on business and team performance.
• Adapt to a dynamic and evolving retail environment.

Requirements

• Proven people leadership experience in retail, preferably luxury.
• Commercially minded with understanding of local market dynamics.
• Strong customer service and client relationship skills.
• Ability to coach and develop team members effectively.
• Agile approach and comfortable in a fast paced environment.
• Experience with sales floor management and performance coaching.